We want you to be completely satisfied with LTO Player.
1. 7-Day Guarantee
If you are experiencing technical issues that our support team cannot resolve, we offer a full refund within 7 days of your purchase.
2. Non-Refundable Cases
Refunds are not granted for user error, such as purchasing the wrong version or failing to provide your own valid playlist content.
3. Processing Time
Approved refunds are processed within 5-10 business days and returned to the original payment method.